Developer-first video API

Video Messages as an API

Integrate Video Messages directly in your product in minutes. No SDKs, no native apps, and no libraries to install.

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3 simple API calls No SDK to install Storage, player, and metadata included
api-request.sh 
POST /api/v1/video_request_links

{
  "video_request_link": {
    "url": "https://videosupport.io/v1",
    "alias": "my-recording-link",
    "id": "12345-d38f-4d23",
    "api_version": "v1"
  }
}

# Recording link ready
# Webhook fires on completion
They trust us

Add a differentiating feature in minutes

Wurth Cowboy Landing

Let users communicate more effectively

Help users show instead of tell. Video explains issues significantly faster than text and removes support back-and-forth.

  • Video messages embedded in your workflows
  • Screen recording for product bugs and feedback
  • Live-call ready context for support teams

Save 6 months of engineering time

WebRTC on every device and browser. Build once with simple API calls instead of maintaining your own recording stack.

  • All browsers supported
  • No native mobile app dependency
  • No client SDK install requirement

How it works

STEP 1

Get a recording link from the API

Generate a recording link and present it anywhere in your product: event, button, link, or page.

STEP 2

Users record on any device

Users can record video, camera, or screen-share on desktop and mobile without installing anything.

STEP 3

A webhook calls your endpoint

We send recording URL, thumbnail, and metadata directly to your endpoint to power your native product experience.

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How Others Use It

Contractor Marketplaces

Collect video quotes and progress updates directly in-app.

Online Retail

Enable customers to show product issues via video for faster returns and support.

Rental Platforms

Allow tenants to document property conditions with video check-ins.

Property Management

Support remote property inspections and maintenance request documentation.

Construction Software

Capture on-site video updates and progress documentation for project teams.

Simple pricing

One unique flat fee pricing

Starting at $400 per month for all features. No hidden fees and no per-video charges.

$400/mo

Everything included

  • Unlimited video recordings
  • All API endpoints
  • Webhook integrations
  • File storage and player
  • Priority support
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What clients say

VideoSupport is mission critical for us at Cowboy. Our customers can easily show us complex issues on their bikes, making it super quick for us to help them out. We close support tickets much faster and customers love how easy it is to solve their problems.

Levi Martens · Customer Success Lead
Cross-platform

Works on every platform and browser

Desktop

Your users can record using the built-in camera, or scan a QR code to continue recording from their phone.

Mobile

On mobile, users can record both cameras easily without downloading or installing anything.

Screen Recording

Collect product feedback and bug reports with high-fidelity screen recording context.

Chrome Firefox Safari Edge iOS / Android
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Integrations

Ship video support where your team already works

Connect VideoSupport with your helpdesk and chat stack to keep recordings, transcript context, and AI triage in one place.

See all integrations
HubSpotOPEN IntercomOPEN ZendeskOPEN CrispOPEN Monday.comOPEN

Integrate Video Messages directly in your product in minutes

Simple API calls, browser-native recording, webhook delivery, and flat-fee pricing.

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